Facilitators - Putting Analytics to Work

Workshop Facilitators

Serge Herzog

Dr. Serge Herzog is the Director, Institutional Analysis at the University of Nevada, Reno. He formerly served as Research Associate, Emirates Center for Strategic Studies & Research at UAE. He has been the editor or co-editor of several New Directions for Institutional Research (Jossey-Bass) volumes, and his research has appeared in the Journal of Engineering Education, Research in Higher Education, University Business Magazine, Campus Technology, and Chronicle of Higher Education. Dr. Herzog is the author of Defense Reform and Technology (Praeger), serves as an auditor for the Oman Academic Accreditation Authority, and as a higher education consultant for predictive analytics, accreditation, and data management. Dr. Herzog is a Research Fellow with the WASC Senior College and University Commission (WSCUC). Dr. Herzog holds a PhD from the University of Denver and an MA from Georgetown University.


John C. Stanley

John Stanley is the Director of Institutional Research at the University of Hawai‘i - West Oahu. Mr. Stanley has served in institutional research positions at four-year institutions and community colleges. He has published institutional research articles and has instructed workshops on using analytics to improve student outcomes at regional and national conferences. He was awarded best presenter at the 2012 California-AIR Conference and best new presenter at the 2018 Australia-AIR Conference. He received his BA in mathematics from the University of Texas at Austin and MEd in higher education from the University of Hawai‘i at Mānoa. He is currently in the fourth year of his PhD in Educational Psychology at UH Mānoa. 


Ken Nelson

Dr. Ken Nelson is the Associate Director, Office of Educational Effectiveness and the Institutional Researcher at Loma Linda University, a private, non-profit, faith-based, health sciences institution located in Southern California. Dr. Nelson has been on faculty at Loma Linda University’s School of Allied Health Professions for the past 13 years and is a recent graduate of the Assessment Leadership Academy offered by the WASC Senior College and University Commission (WSCUC). He is passionate about promoting evidence-based student success endeavors and is a nationally recognized expert in data visualization in academics. Dr. Nelson has presented at many educational forums and is currently serving as a Research Fellow with WSCUC. Prior to coming to Loma Linda University, he spent 25 years as the medical director for a health education NGO, traveling to over 50 countries. Dr. Nelson holds a medical degree, and a master’s in health professions education.