Community of Practice - Mentor Biographies

Amy Driscoll photoAmy Driscoll was former director of teaching, learning, and assessment at California State University, Monterey Bay, where she developed an institutional approach to outcomes-based education.  Prior to that she served as the director of community/university partnerships at Portland State University, where she initiated community-based learning and community Capstones. She has presented at AAC&U conferences and the National Assessment Institute and has mentored more than 60 institutions in assessment. Her books include Taking Ownership of Accreditation: Processes That Promote Institutional Improvement and Faculty Engagement (Driscoll & Cordero de Noriega, 2006), and From Outcomes-based Assessment to Learner-centered Education (Driscoll & Wood, 2007).

Pat Hutchings photoPat Hutchings is a senior scholar with the National Institute for Learning Outcomes Assessment (NILOA). Her work has focused on a variety of strategies for creating a campus culture of teaching and learning: student learning outcomes assessment, assignment design, integrative learning, the peer collaboration and review of teaching, and the scholarship of teaching and learning.  Prior to her work with NILOA she was senior scholar and vice president at The Carnegie Foundation for the Advancement of Teaching.  Recent publications include The Scholarship of Teaching and Learning Reconsidered: Institutional Integration and Impact, co-authored with Mary Taylor Huber and Anthony Ciccone (2011); and, as part of the NILOA team, Using Evidence of Student Learning to Improve Higher Education (2015).  She received her BA from Northwestern University and a Ph.D. in English from the University of Iowa.  

Natasha Jankowski photoNatasha Jankowski is Director of the National Institute for Learning Outcomes Assessment (NILOA) and research assistant professor with the department of education policy, organization and leadership at the University of Illinois Urbana-Champaign. She is co-author, along with her NILOA colleagues, of the book Using Evidence of Student Learning to Improve Higher Education, and has an upcoming book with David Marshall titled, Degrees That Matter: Moving Higher Education to a Learning Systems Paradigm. Her main research interests include assessment, organizational evidence use, and evidence-based storytelling. She holds a PhD in higher education from the University of Illinois, an MA in higher education administration from Kent State University and worked with the Office of Community College Research and Leadership studying community colleges and public policy.

Susan Platt photoSusan Platt is the former Executive Director of Assessment in the Division of Student Affairs at California State University, Long Beach (CSULB), where she worked for twenty years before retiring in 2017. At CSULB, she led a team of eight assessment facilitators who worked with student affairs units to conceptualize and implement comprehensive assessment activities that aligned with institutional learning goals. She also taught Research Methods in Education in the College of Education for more than a decade. Susan has offered numerous workshops at NASPA national conferences and the WSCUC ARC related to assessment practices and partnerships. Her most recent publication appeared in NILOA, where she co-authored a viewpoint pertaining to working with academic affairs to scaffold student learning outcomes. Susan now serves as a WSCUC peer reviewer and a guest faculty member of WSCUC’s Assessment Leadership Academy (ALA). She is a proud alumna of the ALA and earned her Ph.D. in Higher Education from UCLA.

Linda Suskie photoLinda Suskie is an internationally recognized consultant, writer, speaker, and educator on assessment and accreditation and a former vice president at the Middle States Commission on Higher Education. Her book Assessing Student Learning: A Common Sense Guide is one of the best-selling books on assessment in higher education. Her latest book is Five Dimensions of Quality: A Common Sense Guide to Accreditation and Accountability. She holds a B.A. in Quantitative Studies from Johns Hopkins and an M.A. in Educational Measurement and Statistics from the University of Iowa.

Kathleen Blake Yancey photoKathleen Blake Yancey, Kellogg W. Hunt Professor of English and Distinguished Research Professor at Florida State University, has served in several national leadership roles, including as Chair of the Conference on College Composition and Communication and President of the National Council of Teachers of English. A Board member of the Association for Authentic, Experiential, and Evidence-based Learning, she also serves as a member of the Consultant Evaluator Service of the Council of Writing Program Administrators. An active editor, she co-founded the journal Assessing Writing and co-edited it for seven years;  she has also edited several volumes addressing assessment, including Assessing Writing across the Curriculum; ePortfolios 2.0; and A Rhetoric of Reflection. Her current book project is ePortfolio-as-Curriculum: Diverse Models and Practices, under contract with Stylus. Kathleen is an experienced program evaluator and has contributed to program assessment at multiple institutions, focusing on programs, departments, and colleges.

Kyle Toyama photoKyle Toyama is a brand, positioning and marketing specialist, with an 18 year track record of executive success as a brand strategist, marketing consultant, advertising executive, and entrepreneur. Kyle has worked to establish a track record for bringing unexpected results for some of the largest companies on the planet, as well as the passion and excitement necessary to superfuel three start ups of his own and a large roster of brands direct. After 12 years in the ad agency world, Kyle embarked on a consulting path focused specifically on helping struggling marcomm teams with redefining and refreshing their brands from end to end. His specialties include business and marketing plan development, positioning and value strategy, storytelling and messaging contextualization, brand development and refreshment, full-service creative development, and brand platform/brand asset development.