Susana Santos, PhD has 10 plus years of progressive professional experience in higher education as an administrator. Her area of expertise is in planning, managing and supporting of assessments, as well as working in data collection, coordination and presentation for internal programs and external organizations.

Her passion for education also extends into the classroom. For the past 14 years, she has been an Adjunct Instructor for the Los Angeles Southwest Community College, which has given her insights into the assessment questions, needs and challenges faced by faculty. This combined experience has helped her develop creative solutions for assessing the needs of a diverse student population and college community.