Accreditation by the WASC Senior College and University Commission (WSCUC) represents the Commission’s judgment that an institution is satisfactorily achieving its mission and educational purposes and that it meets or exceeds the Commission’s standards of quality, integrity, and effectiveness.

WSCUC values information provided by students, employees, and others in determining whether an institution’s performance is consistent with the Standards of Accreditation and Commission policies and procedures.

WSCUC has two established means for receiving comments from concerned stakeholders about its member institutions:

1. Complaints: Complaints are usually filed by employees and students who have grievances that draw into question the member institution’s adherence to one or more Commission Accreditation Standards or Policies.
2. Third-Party Comments: Third-party comments are typically more general comments of a substantive nature about a member institution.

It is worth taking the time to read through the Complaints and Third-Party Comments Policy to get details on the types of complaints WSCUC can address and the scope of its authority as an accrediting body.

WSCUC is not in a position to mediate or resolve grievances.

The Commission’s complaint procedures are for the purpose of addressing significant non-compliance with the Standards of Accreditation and Commission policies. Thus, WSCUC will not interpose itself as an adjudicatory or grievance-resolving body in individual matters including:

• admission
• granting or transfer of academic credit
• grades
• fees
• student financial aid
• student discipline
• transcripts
• collective bargaining, faculty or staff appointments, promotion, tenure, contractual rights and obligations, and dismissals or similar matters.