Program Review: Comprehensive and Sustainable Approaches for Educational Effectiveness

Thursday, November 16, 2017
8:30 am – 4:30 pm
University of San Francisco, San Francisco, CA


Click here for a draft of the program schedule.


 As institutions look for ways to identify and understand student learning, educational effectiveness, and use of resources in their curricular and co-curricular programs, meaningful and valuable program review is essential. This interactive workshop will engage participants with strategies, tools and resources to improve program review processes in academic and student affairs at their institutions. We will examine emergent trends in program review and consider promising practices from a variety of institutions for strengthening the value of program review within institutions, including alignment with institutional priorities. Participants will learn strategies for adapting program review processes for the myriad types of programs including online and discipline-based accredited programs. The workshop will explore the relevance of institutional culture and the nature of the academic and student affairs partnership in curricular and co-curricular program review processes. There will also be opportunity to identify ways to use program review to address requirements in the WSCUC 2013 Handbook of Accreditation, including assessment of learning, student success, and program-level planning for institutional sustainability.

Workshop Learning Outcomes

  • Identify and describe the fundamental components of the program review process
  • Explore emergent trends in academic program review
  • Illustrate the uses of strategies, tools, and resources in improving academic and student affairs review processes
  • Assess organizational culture and type of partnership between student and academic affairs
  • Differentiate different forms of review and develop strategies for tailoring the review process to meet the standards
  • Develop and apply a culturally appropriate review process
  • Align program review results with strategic planning and budget process

Intended Audience

This workshop is for faculty and staff campus leaders engaged in program review, learning assessment, strategic planning, budget planning, and accreditation.

Workshop Facilitators

Carole L. Huston is an Associate Provost at the University of San Diego, a Professor of Communication Studies, and a consultant for a number of institutions. She has served as USD’s ALO and director of the Center for Educational Excellence, and participated in WSCUC accreditation review teams. In her more than 30 years of experience in higher education, Carole has researched and presented on many different facets of learning assessment at AI, AAC&U, AALHE, and WSCUC conferences, including competency assessments in general education, multi-institutional and multi-method assessment projects, integrative learning, program review, and assessing diversity and social justice in faith-based institutions. As an alumna, she currently co-facilitates the WSCUC Assessment Leadership Academy and serves as a co-chair of one of WSCUC’s Community of Practice institutional teams. Carole has co-authored several articles, books and book chapters on assessment, research methods, interpersonal and intercultural communication, and she contributed to the VALUE rubrics project sponsored by ACC&U.

 Cyd Jenefsky, PhD, is Vice Provost for Strategy and Educational Effectiveness at the University of the Pacific, where she oversees academic strategic planning, academic portfolio development, evaluation of academic quality, and institutional accreditation. She consults widely with universities to assist with strategic planning and organizational development to adapt to the changing landscape of higher education. Her many years of work with WSCUC includes serving on review teams, facilitating and mentoring at program review and assessment workshops, serving on the task force on the Changing Ecology of Learning in Higher Education, co-authoring the WSCUC Resource Guide for ‘Good Practices’ in Academic Program Review, and is currently a member of the Eligibility Review Committee. She previously served as Professor and Associate Vice President for Academic Affairs at John F. Kennedy University. As a faculty member, she spearheaded university diversity initiatives and designed or directed academic programs in multicultural studies, women’s studies, and social ecology at the University of Georgia and JFKU. She received her BA from UC-Davis and her MA and PhD in Communication Arts from the University of Wisconsin-Madison.

Margaret Leary is the Assistant Vice President for Strategic Initiatives and Programs in the Division of Student Affairs at the University of San Diego where she leads assessment and strategic planning efforts for the student affairs division, co-chairs the university’s Student Success Committee, facilitates the development and implementation of first year and transfer learning communities, coordinates student affairs’ partnership with the masters of higher education leadership program and instructs in the program, and supports institutional assessment, planning, and accreditation efforts. She has served on WSCUC accreditation review teams, is an alumna of the WSCUC Assessment Leadership Academy, and serves as co-chair of one of WSCUS’s Community of Practice institutional teams. She has presented on a variety of topics related to assessment and student learning at a range of national conferences including the American Educational Research Association, Assessment Institute, ACPA, NASPA, and the WSCUC Academic Resource Conference. She earned a Bachelor of Science in Accountancy and a Master of Science in Counseling from Villanova University. She is currently completing her doctoral degree in Leadership Studies at the University of San Diego. In addition to the University of San Diego, she has experience working in student affairs at Villanova University, University of the Pacific, and Dartmouth College.

Hotel Reservations: We encourage participants to make their hotel reservations as soon as possible. Given the Program Review workshop is being held on a campus, WSCUC has not contracted nor secured a group rate with any particular hotel. There are many websites online that help with finding reasonably priced hotels.

Registration: Registration fee includes lunch. Beverages and snacks will be available during breaks. Attendees will be on their own for all other meals.

Registration fees:  $300/per team member.  After the registration deadline, if space is available, the late registration fee will be $360/per team member.

Discount for Combined Registration: The Learning Institution: Aligning and Integrating Practices with Student Achievement will be offered on November 15, 2017 at USF. The special rate for a combined registration for Program Review and The Learning Institution is $525 until 11/1/2017. After the registration deadline, if space is available, the late registration fee will be $645 /per team member.



This educational program has been developed by national and regional experts and is offered as a service to WSCUC member institutions and others who wish to learn about good practices applicable to all institutions. It is entirely optional, and our hope is that member institutions will find it helpful. WSCUC staff will be present to answer questions related specifically to accreditation expectations.

Event Details

Date: November 16, 2017 - 8:30am to November 16, 2017 - 4:30pm

Fee: Free